Refund & Cancellation Policy

Last updated: 18 October 2026

Template notice: this is a good-faith starting template, not legal advice. Have your lawyer review it before launch.

Cancellation by you

You can cancel an order yourself from My orders until the kitchen confirms it. After that, the food is being prepared and the order cannot be cancelled. Call us if there is a problem.

Cancellation by us

If we cancel an order (item unavailable, kitchen closed, delivery not possible), any online payment is refunded in full.

Refunds

Refunds for online payments go back to the original payment method, usually within 5–7 working days.
If your food is wrong, missing or not fit to eat, contact us within 2 hours of delivery with a photo and we will make it right with a replacement or refund.
Cash-on-delivery orders that are cancelled involve no payment, so there is nothing to refund.

Contact

+91 90000 00000